Privacy Policy
1. What Information We Collect
When you interact with our website or contact us, we may collect the following types of personal information:
- Name and contact details (e.g. email address, phone number)
- Business name or property information (for quote or service requests)
- Enquiry details submitted through contact forms
- Website usage data (e.g. IP address, browser type, pages visited)
2. How We Use Your Information
We collect and use personal information to:
- Respond to your enquiries and service requests
- Provide quotes and carry out cleaning services
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
We will never sell or rent your personal data to third parties.
3. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools (e.g. Google Analytics) to understand how users interact with the site. Cookies help us analyse traffic and improve performance.
You can choose to disable cookies through your browser settings, though this may affect site functionality.
4. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet is entirely secure.
5. Third-Party Links
Our website may contain links to other websites that are not operated by Drone First. We are not responsible for the privacy practices or content of third-party sites.
6. Access and Correction
You have the right to request access to the personal information we hold about you and to request correction if it is inaccurate or outdated.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your data, please contact us:
Drone First
Email: [email protected]
Phone: 1300 236 200